This Privacy Policy describes how Prader-Willi Collaboration ("PWC") collects, uses, and protects your personal information when you visit our website, use our services, or interact with us.

1. Information We Collect

We collect the following types of information:

Personal Information: Name, email, phone number, location, and other contact details provided upon sign-up.Account Information: Login credentials, course progress, and interactions within our online community.Payment Information: Billing details collected via our third-party payment processors.Communication Data: Messages sent to our support team or community discussions.Tracking & Analytics Data: Cookies, IP addresses, and user behavior (via Google Analytics, Facebook Pixel, etc.).SMS Communication: If you provide your phone number, you consent to receiving SMS updates related to your participation in our programs.

2. How We Use Your Information

Your information is used for the following purposes:

To provide and improve our courses and services.To send course updates, newsletters, and relevant communications.To process transactions and provide customer support.To enhance user experience through tracking and analytics.To comply with legal requirements.

3. Data Retention & Security

User data, including email and login credentials, is retained for as long as your account is active.Tracking data (Google/Facebook Pixel) is retained for 180 days by default.Payment data is securely stored by our third-party payment processors.We take reasonable security measures to protect your data but cannot guarantee 100% security.

4. Third-Party Services

We use third-party tools to enhance our services, including:

Google AnalyticsFacebook PixelGoHighlevel CRMPayment Processors (e.g., Stripe, PayPal)Social Media Platforms (Facebook, Instagram, Twitter, LinkedIn, WhatsApp, Slack)SMS and phone tracking services

These third parties may collect data in accordance with their own privacy policies.

5. Your Rights & Choices

Opt-Out: You may opt out of marketing emails by clicking "Unsubscribe" at the bottom of our emails.Data Requests: You may request to access, update, or delete your personal data by contacting us at [email protected] Preferences: You can manage cookie settings through your browser.

6. Governing Law & Changes to This Policy

This policy is governed by the laws of Israel. We may update this Privacy Policy periodically, and changes will be reflected on this page.

7. Contact Us

For privacy-related questions, contact us at [email protected].

By using our services, you acknowledge and agree to this Privacy Policy.